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		<title>Leveraging the vSphere console to troubleshoot performance issues.</title>
		<link>http://mordtech.com/2012/04/20/leveraging-the-vsphere-console-to-troubleshoot-performance-issues/</link>
		<comments>http://mordtech.com/2012/04/20/leveraging-the-vsphere-console-to-troubleshoot-performance-issues/#comments</comments>
		<pubDate>Fri, 20 Apr 2012 12:25:46 +0000</pubDate>
		<dc:creator>mordtech</dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[SQL]]></category>
		<category><![CDATA[vSphere]]></category>
		<category><![CDATA[Performance]]></category>
		<category><![CDATA[Customer Satisfaction]]></category>

		<guid isPermaLink="false">http://mordtech.com/2012/04/20/leveraging-the-vsphere-console-to-troubleshoot-performance-issues/</guid>
		<description><![CDATA[We’ve been experiencing an ongoing performance issues for one of our applications, at roughly the same time each night for awhile. We’ve looked at all of the normal culprits CPU, memory, disk queue length, etc&#8230; We’ve moved AntiVirus scans to less critical times, but the end user satisfaction with the application during that time, was [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=mordtech.com&#038;blog=5381029&#038;post=99&#038;subd=mordtech&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p>We’ve been experiencing an ongoing performance issues for one of our applications, at roughly the same time each night for awhile. We’ve looked at all of the normal culprits CPU, memory, disk queue length, etc&#8230; We’ve moved AntiVirus scans to less critical times, but the end user satisfaction with the application during that time, was very poor.</p>
<p>We moved our search into the vSphere console to see if there was anything happening at the virtualized hardware level. By using the “Past 24 Hours” functionality of the performance tab. We were able to “See” the performance degradation, something was causing a significant increase in the number of read requests to disk. We checked again the following day, and saw the exact same issue. Now, that we had a definitive time range, we began reviewing what was happening at night during that period of time. What we found was that it was one of our nightly interfaces for transferring data between our application and our ERP software. </p>
<p>Next we dove into what was causing the issue. after a bit of research, we found the suspect select statement. Further analysis, led us to find that the table being selected from did not have the correct indexing configured. We configured the indexes, and let the nightly cycle run again. Success!! Happy end users!</p>
<p>This nightly issue was getting progressively worse from the day that the interface was implemented. When first implemented, there were minimal numbers of rows in the table, so the indexing need was minimal. but as time went on, and the number of rows increased, the select statement became more costly in disk access.  </p>
<p>So lessons learned. Something as simple as a small interface to transfer data between one application to another, can have long term implications.</p>
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		<title>Error occurred while downloading file sitestat.xml</title>
		<link>http://mordtech.com/2008/11/22/error-occurred-while-downloading-file-sitestatxml/</link>
		<comments>http://mordtech.com/2008/11/22/error-occurred-while-downloading-file-sitestatxml/#comments</comments>
		<pubDate>Sat, 22 Nov 2008 21:58:53 +0000</pubDate>
		<dc:creator>mordtech</dc:creator>
				<category><![CDATA[EPO]]></category>
		<category><![CDATA[McAfee]]></category>
		<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[VSE]]></category>

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		<description><![CDATA[Ah, another day ahem, night in the life of a systems admin. What was supposed to be a quick 10 minute change ends up taking 3 and half hours and running until 3AM in the morning. The change was to upload the patch 6 package for Mcafee 8.5i Virusscan into EPO 3.6. After importing the [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=mordtech.com&#038;blog=5381029&#038;post=37&#038;subd=mordtech&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p>Ah, another day ahem, night in the life of a systems admin. What was supposed to be a quick 10 minute change ends up taking 3 and half hours and running until 3AM in the morning. The change was to upload the patch 6 package for Mcafee 8.5i Virusscan into EPO 3.6. After importing the package, EPO stated the package was successfully installed. I then when and tried to do an update of the McAfee and was greeted by &#8220;could not find valid repository.&#8221; The logs stated it couldn&#8217;t download the sitestat.xml file. I looked at the repository and even though the package was for the entire 8.5i binaries with patch 6 integrated; the repository still showed the previous patch as current. I tried deleting the patch, but gave me access denied. A little more Google searching and it stated that sometimes, the repository sitestat.xml doesn&#8217;t get successfully upgraded when moving items from current to previous. So I decided to delete the current 8.5i package and then the previous patch. Now clients could connect to repository, but there wasn&#8217;t any VSE package to install. Back I went and uploaded the 8.5i with integrated patch 6 package; again, successful. I went to a client, and could still connect to the repository, but when I checked VSE&#8217;s version, it was still the previous patch. It wasn&#8217;t until I uploaded the actual patch 6 packagecatalog.z binaries, and ran an update from the client, did it actually change, to VSE patch 6.</p>
<p>It appears that while Mcafee integrated the patch 6 binaries into the VSE package, they did not update any version numbers. The client and EPO service does not know that it is a newer version. And they get confused and just quit playing well together.</p>
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